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FREE Delivery on all orders*

Terms & Conditions

Legal Notice

All notices from Laser Made Occasions to you may be posted on our website and will be deemed delivered within thirty (30) days after posting. Notices from you to Laser Made Occasions shall be made either by email, sent to contactus@lasermadeoccasions.co.uk, via using the contact form available on our website, or first class mail to our address at: Unit 16, Claycliffe Business Park, Cannon Way, Barugh Green, Barnsley S75 1JU

Copyright Notice

All content and products appearing on this website are the property of Laser Made Occasions
Copyright © 2022 Laser Made Occasions. All rights reserved. As a user, you are authorized only to view, copy, print details of the products on this website as long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2022 Laser Made Occasions. All rights reserved.

All products on this website have copyright and design protection. Legal action will be taken against any party who attempts to use or benefit from any designs or products produced by Laser Made Occasions.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Laser Made Occasions and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Laser Made Occasions believes that customer conduct violates applicable law or is harmful to the interests of Laser Made Occasions and its subsidiaries.

Privacy Policy

Laser Made Occasions ("us", "we", or "our") operates www.lasermadeoccasions.co.uk (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. 
 
Information Collection And Use While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").
 
Log Data Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.
 
Communications We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that.
 
Cookies Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to help identify your computer so we can tailor your user experience, track shopping cart contents and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.
 
The following is strictly necessary in the operation of our website.
This Website Will:
  • Remember what is in your shopping cart
  • Remember where you are in the order process
  • Remember that you are logged in and that your session is secure. You need to be logged in to complete an order.

The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).
 
Functional Cookies
This Website Will:
  • Track the pages you visit via Google Analytics

Targeting Cookies
This Website Will:
  • Allow you to share pages with social networks such as Facebook, Twitter and Instagram

To view the ‘Add This’ Privacy Policy or to opt out of any online behavioural advertising, please visit Add This and click on the ‘Opt Out’ button.
This website will not
  • Share any personal information with third parties.
 
Security The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. 
 
Changes To This Privacy Policy This Privacy Policy is effective as of (1st January 2017) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. 

Shipping & Delivery

We ship worldwide, all shipping fees are calculated at the checkout on a weight basis for international orders. All UK orders are shipped free of charge when choosing the free delivery option at the checkout. The free UK delivery option is a 6-7 working days service (Monday-Friday), an option to upgrade delivery to a faster service is also available when in the checkout process.
 
All UK orders are dispatched via Royal Mail 24 & 48 services, larger items maybe be posted via DHL. International orders are shipped via either Royal Mail or DHL depending upon the parcel size and weight. Once an order has been dispatched Laser Made Occasions has no control over how long the parcel will take to arrive, however 99% of orders do arrive within the estimated time frame given. Please be aware that seasonal events such as Christmas and bank holidays can have an impact on delivery times, please contact us for any further information regarding delivery.

Return Policy

Due to the personalised nature of the products we make and supply, we can only accept returns for faulty items i.e. electrical light bases, and not for errors made by the customer. If you have received an item that is incorrect or faulty, you must notify us as soon as you have received it, within the indicated time scale of these delivery terms.
 
Should an order be received by the customer and the personalisation is found to be incorrect where Laser Made Occasions is at fault, a replacement will be sent free of charge. If the mistake is proved to be made by the customer, a replacement can be produced but will be charged for accordingly.
Laser Made Occasions will not cover the cost of postage for items returned, it is the responsibility of the customer to ensure that any returned item is packaged correctly and is sent back within a reasonable time scale after notifying us of the defect; however if a new item is shipped out as a replacement, we will cover this charge.
 
We offer a guarantee on all items supplied by us and we aim to make all of our customers happy. However there may be times when items arrive damaged due to delivery. Customers must inform us within 2 days of delivery to receive a replacement order of that item or a refund for the item. Items will be replaced at no cost to you once we received evidence of damaged goods. Evidence can be provided by emailing a photograph to us of the damaged item(s). We will refund if you wish. If the fault is ours we will replace or refund immediately.delivery.

Contacting Us

If you need to reach us, you can contact us via our facebook page, email us at contactus@lasermadeoccasions.co.uk, fill in the contact form on the contact page or alternatively, you can call on 01226 395309 or you can write to us at:

Laser Made Occasions, Unit 16 Cannon Way, Claycliffe Business Park, Barugh Green, Barnsley, S75 1JU

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Laser Made Occasions reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Laser Made Occasions with respect to this website. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Laser Made Occasions with respect to this website. No modification of the Terms and Conditions shall be effective unless it is authorised by Laser Made Occasions. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.